FAQ



1) How can I order?

Ans: To order online you need to follow some simple steps (there may be slight variations depending on the ordering flow chosen by the vendor). On the blog there, go to the page home services and please fill in carefully all information required in the order form. A very important aspect is the e-mail address where you will receive all details about your order and then email us the form.


2) How can I do the payment?
Ans: Our Company accepts PayPal method.



3) Is there any delivery charge when delivery to other countries or inside the countries?
No. It is a free delivery.


4) When will I receive the ordered product?
Ans: For physical products, the delivery conditions are depend on where do u live, if for those payment methods using PayPal the delivery will be done after the payment is confirmed (usually 2 to 3 business days).

5) I received an order confirmation request when paying with PayPal.
If you placed an order with a billing email address different from your primary email of your PayPal account (usually the one you used when you registered the PayPal account), an order confirmation may be required. In this case, follow the instructions that you have received from us by email, in order to confirm and complete the order.

6) How can I get technical support for my purchased products?

Ans: For technical support on how to use the product, please contact on the website from where you purchased. For each ordered product you will find the support details "Support information” and then email to http://smartonlineshopalpha.blogspot.com.

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